CRYPTO FAQ

Unlock deeper crypto insights and accelerate growth with our AI-powered analytics.
Make data-driven decisions that deliver exceptional results.

Is it secure? How are my funds protected? faq-icon

Your security is our top priority. Zysk Fundrelix uses bank-grade encryption, two-factor authentication (2FA), and cold storage to protect your digital assets. We adhere to stringent financial regulations in Polska and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.

I haven’t invested in cryptocurrency before. Is it complicated? faq-icon

Not at all—Zysk Fundrelix is designed for beginners:
  • Step-by-step guidance and 24/7 support
  • Risk-free demo for practice using virtual funds
  • Automated tools that handle the heavy lifting for you
  • Start with as little as $5 and learn while you trade!

How long does it take to withdraw funds to my bank card? faq-icon

Bank card withdrawals are processed within 1-3 business days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Processing times can vary based on your bank and verification status.

Why are there no fees? Is there a catch? faq-icon

We earn revenue from premium features and volume-based partnerships with exchanges—not user fees. No hidden costs—you always see the exact transaction amount before you confirm.

Is this service offered in my country? faq-icon

Yes! Zysk Fundrelix is available in most countries worldwide (98+ and growing). Simply select your country during registration to confirm availability and view localized payment options. We adhere to all local regulations to keep your trading safe and legal.

How should I decide what to invest in? Do you offer investment recommendations? faq-icon

We make crypto investing straightforward for beginners! Zysk Fundrelix offers:
  • 1. AI-powered recommendations - Receive personalized coin suggestions tailored to your risk profile
  • 2. Ready-made portfolios - Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
  • 3. Live market signals - Real-time buy/sell alerts for leading cryptocurrencies
  • Additionally, our interactive tutorial helps you learn as you invest!

Where can I get support if I encounter technical issues? faq-icon

We offer 24/7 support via live chat and email at support@zysk-fundrelix.com. For urgent issues, our average response time is under 15 minutes.

Is cryptocurrency legal? Do you comply with my country's financial regulations? faq-icon

Yes, cryptocurrency is legal in most jurisdictions, and Zysk Fundrelix operates in full compliance with applicable local laws and regulations. Here's what you need to know:
  • 1. Licensed Service
  • Registered with (FinCEN, FCA, and CySEC)
  • Independent firms conduct regular audits
  • 2. Country-Specific Rules
  • Automated geo-compliance: Our platform adapts to your country's regulations
  • KYC verification is required where legally mandated
  • 3. Your Funds Are Safeguarded
  • Bank-level security (just like your online banking)
  • 95% of assets are held offline (cold storage)
  • Refer to our Compliance page for your country's status, or contact support for details.

What payment methods do you accept? faq-icon

You can easily fund your account using
  • 1. Traditional Payments
  • Visa/Mastercard (2.9% fee)
  • Bank transfers (SEPA and SWIFT – 0% fee)
  • PayPal (instant processing)
  • 2. Crypto Deposits
  • Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
  • QR code scanning for mobile wallets
  • Deposits are credited in under 10 minutes! View all available options in your account dashboard.

Crypto Support

Customer Support & Assistance

For all inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get started. Should you experience any issues with your trading partner’s support, reach out to us and we’ll work to resolve the situation.

Support Hours

Our customer service team operates 24/7 without interruption. In rare instances when immediate access isn’t available, rest assured that our support specialists will respond to your request as quickly as possible.

24/7 Online Support

For all your questions.

How may we help?